KYC and AML Policy

At LoanPao, we are committed to maintaining the highest standards of compliance with Reserve Bank of India (RBI) guidelines and international anti-money laundering standards. Our KYC (Know Your Customer) and AML (Anti-Money Laundering) policy ensures secure, transparent, and compliant loan processing for all customers in India 2025. This policy outlines our procedures for customer identification, risk assessment, and prevention of financial crimes.

For any queries, contact us at +91-971-769-5334 or info@loanpao.in.

Policy Overview

LoanPao’s KYC and AML policy is designed to verify customer identities, assess financial risks, and prevent money laundering or terrorist financing. We adhere to the RBI Master Direction on KYC 2016 (updated 2025) and the Prevention of Money Laundering Act (PMLA), 2002. Our policy applies to all customers, including individuals, businesses, and partners availing our loan products, such as instant loans and invoice financing.

KYC Procedures

Our KYC procedures ensure accurate customer identification and verification to maintain trust and compliance. We use a combination of digital and physical verification methods.

  • Identity Verification: Customers must provide officially valid documents (OVDs) such as Aadhaar, PAN, Passport, Voter ID, or Driving License.
  • Address Verification: Utility bills, Aadhaar, rental agreements, or other OVDs are accepted for address proof.
  • Digital KYC: We offer e-KYC via Aadhaar-based OTP or video KYC for seamless onboarding, compliant with RBI’s digital KYC norms.
  • Business KYC: For businesses, we verify GST registration, business PAN, Certificate of Incorporation, or partnership deeds.
  • Periodic Updates: Customers must update KYC details every 2 years (high-risk customers) or 8 years (low-risk customers), per RBI guidelines.

Visit our CIBIL login tool to assess your creditworthiness during KYC.

AML Measures

LoanPao implements robust AML measures to detect and prevent money laundering and terrorist financing, ensuring compliance with the PMLA and RBI regulations.

  • Risk Assessment: Customers are categorized as low, medium, or high risk based on profile, transaction patterns, and CIBIL score (700+ preferred).
  • Transaction Monitoring: We monitor transactions for suspicious activities, such as large cash deposits or frequent high-value transfers.
  • Sanctions Screening: Customer details are screened against RBI and international sanctions lists to prevent illicit funding.
  • Reporting: Suspicious transactions are reported to the Financial Intelligence Unit – India (FIU-IND) within 7 days, as mandated by PMLA.
  • Record Keeping: KYC and transaction records are maintained for 5 years, per RBI and PMLA requirements.

Customer Responsibilities

Customers play a critical role in ensuring compliance with our KYC and AML policy. Please adhere to the following:

  1. Provide accurate and complete KYC documents during onboarding.
  2. Update KYC details promptly upon request or change in information.
  3. Avoid engaging in suspicious transactions, such as cash deposits exceeding ₹10 lakh without clear purpose.
  4. Cooperate with LoanPao during verification or compliance checks.
  5. Contact us at info@loanpao.in for clarification on KYC/AML processes.

Compliance with RBI Guidelines

LoanPao partners with 500+ RBI-compliant lenders to ensure all loan processes, including KYC and AML, adhere to regulatory standards. We conduct regular audits and train our staff on the latest RBI and PMLA updates. For more details, refer to our Terms & Conditions or Privacy Policy.

Contact Us

For questions or assistance with our KYC and AML policy, reach out to our compliance team:

Our team is available 24/7 to assist with KYC verification, AML queries, or loan applications.