Privacy Policy

LoanPao is committed to protecting your personal data under Indian laws in 2025, including the DPDP Act 2023. Learn how we collect, use, and safeguard your information.

LoanPao Privacy Policy

Last updated: July 30, 2025. This Privacy Policy outlines how LoanPao collects, processes, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and RBI guidelines. We aim to ensure transparency while facilitating access to loans like Home Loans and PMAY Loans. Contact us at info@loanpao.in or +91-971-769-5334 for inquiries.

Data We Collect

We collect minimal data necessary to provide seamless services through our platform and 500+ RBI-compliant lenders:

Personal Information: Name, email, phone number, Aadhaar, PAN, and address, collected during applications for Personal Loans or EMI Calculator usage.
Financial Data: Income details, bank statements, and credit scores via e-KYC for loan eligibility.
Technical Data: IP address, browser type, and device details to optimize user experience.
Usage Data: Pages visited and interactions, tracked via cookies for analytics.

All data collection adheres to the DPDP Act and RBI regulations, ensuring lawful and secure processing.

How We Use Your Data

Your data enables us to deliver efficient services and enhance your experience:

Loan Facilitation: Processing applications for loan products by connecting you with lenders.
Customer Support: Addressing queries via contact channels.
Analytics: Improving tools like our EMI Calculator based on usage patterns.
Marketing: Sending tailored offers for loans like PMAY Loans, with your consent.

We do not use your data for purposes beyond those specified or share it for profit.

Data Sharing

We share data only when necessary and under strict conditions:

Partner Lenders: With RBI-compliant banks and NBFCs for loan processing, using encrypted channels.
Service Providers: With analytics providers (e.g., Google Analytics) under data protection agreements.
Legal Obligations: To comply with Indian laws, including the DPDP Act 2023 and RBI regulations.

All third parties are contractually obligated to maintain confidentiality.

Cookies and Tracking

We use cookies to enhance functionality:

Essential Cookies: For login and session management (e.g., PHPSESSID, session-based).
Analytics Cookies: To track usage (e.g., _ga, 1-year duration).
Marketing Cookies: For personalized ads (e.g., _fbp, 6-month duration).

Manage cookies via your browser or our consent popup. See our Cookie Policy for details.

Data Security

We employ robust measures to protect your data:

Encryption: SSL/TLS for data transmission during loan applications.
Access Controls: Restricted to authorized personnel.
Audits: Regular checks to ensure DPDP Act compliance.

While we take all reasonable precautions, no system is entirely secure. Report issues to info@loanpao.in.

Your Rights

Under the DPDP Act 2023, you have:

Access: Request your data.
Correction: Update inaccurate data.
Deletion: Request data removal, subject to legal requirements.
Opt-Out: Withdraw consent for marketing or cookies.

Third-Party Links

Our site links to external pages, such as Affordable Housing Guide. We are not responsible for their privacy practices.

Policy Updates

We may update this policy to reflect legal or service changes. Review periodically or contact info@loanpao.in.

Contact Us

For questions about our Privacy Policy or data practices: