1. Introduction
This policy governs cancellations and refunds for loan applications submitted via www.loanpao.in, ensuring transparency as per RBI guidelines.
2. Cancellation Process
- Cancel applications for loans like Home Loans within 24 hours via Contact.
- Post-lender processing, cancellations depend on lender policies.
3. Refund Eligibility
- Loanpao charges no processing fees for Apply Now submissions.
- Lender fees, if applicable, are refunded per their terms.
4. Refund Procedure
- Request refunds via Contact with application details.
- Refunds, if approved, are processed within 7-10 business days.
5. Non-Refundable Services
- Free services like EMI Calculator are non-refunded.
- Third-party fees (e.g., credit checks) are not refunded by Loanpao.
6. Updates to Policy
We may revise this policy to reflect market practices. Last updated: May 15, 2025.
7. Contact Us
For queries, reach out via Contact or email support@loanpao.in.