LoanPao Disclosures 2025
Our commitment to transparency in loan aggregation, RBI compliance, and data privacy for users in India.
Disclosures
LoanPao is committed to providing transparent and compliant financial services as a loan aggregator in India. This disclosures page outlines our operations, regulatory adherence, and user responsibilities to ensure clarity and trust. For additional details, refer to our Privacy Policy and Terms & Conditions.
Our Role as a Loan Aggregator
LoanPao operates as a loan aggregator, not a direct lender. We connect borrowers with a network of over 500 RBI-compliant banks and non-banking financial companies (NBFCs) to offer personalized loan solutions. LoanPao does not provide loans directly, approve loan applications, or determine loan terms. All loan agreements are between the borrower and the respective lender, and LoanPao acts solely as a facilitator.
We aim to simplify the loan application process by offering a platform to compare loan products, submit applications, and receive offers from multiple lenders. LoanPao does not guarantee loan approval, as decisions are made by lenders based on their criteria.
Regulatory Compliance
LoanPao adheres to all applicable regulations set by the Reserve Bank of India (RBI) and other relevant authorities in India. Our platform collaborates exclusively with RBI-registered banks and NBFCs to ensure compliance with lending laws. We follow RBI’s Fair Practices Code and guidelines for digital lending, ensuring transparency in loan terms, interest rates, and fees as provided by lenders.
For grievances, users may contact our Grievance Officer at grievances@loanpao.in or call +91-971-769-5334. Unresolved complaints can be escalated to the RBI Ombudsman as per RBI guidelines.
Third-Party Lender Relationships
LoanPao partners with over 500 RBI-compliant lenders, including banks and NBFCs, to offer a wide range of loan products, such as personal loans, home loans, business loans, and digital banking loans. We may receive commissions or fees from lenders for successful loan referrals, which does not affect the loan terms offered to users. Loan terms, interest rates, and eligibility criteria are determined solely by the lenders, and LoanPao has no influence over these decisions.
Users are encouraged to review lender-specific terms, including interest rates, repayment schedules, and penalties, before signing any loan agreement. LoanPao is not responsible for disputes arising from lender agreements.
Data Privacy and Security
LoanPao prioritizes the security of user data. We collect personal and financial information (e.g., name, mobile, email, income details) solely to facilitate loan applications and match users with suitable lenders. All data is protected using SSL encryption and stored in compliance with RBI’s data protection guidelines. For details, see our Privacy Policy.
We do not sell or share user data with unauthorized third parties. Data shared with lenders is limited to what is necessary for loan processing. Users can request data deletion or correction by contacting info@loanpao.in.
Terms of Use and Limitations of Liability
By using LoanPao’s website, users agree to our Terms & Conditions. The platform is provided "as is," and LoanPao is not liable for inaccuracies in loan offers, technical issues, or losses arising from lender decisions. Users are responsible for verifying lender credentials and loan terms before proceeding.
LoanPao is not liable for delays, rejections, or disputes related to loan applications or agreements. We recommend users consult financial advisors for major financial decisions.
Contact Us
For questions or grievances about our services, contact:
- Email: grievances@loanpao.in
- Phone: +91-971-769-5334
- Address: LoanPao, Delhi, India (full address available on our Contact page)
For unresolved issues, contact the RBI Ombudsman via the RBI’s official portal.